Customer: Region Hovedstaden
Region Hovedstaden (the Capital Region) is one of five administrative units in Denmark. The region provides healthcare, mental healthcare, regional development, and research for 1.6 million people ÔÇô┬áabout 30% of the national population. The region employs 36,000 people, mainly health care professionals,┬ámaking it one of Denmark’s┬álargest employers.
As a part of the transition from Lotus Notes to Microsoft Exchange and Microsoft Outlook, Region Hovedstaden needed to provide their employees┬átraning and reference material to facilitate the change to the new user-interface.
The challenge was to deliver the material to all 36,000 employees within a reasonable┬ácost frame. In this situation, conventional classroom teaching┬áwould be┬ámuch too expensive, as┬áwould delivering e-learning and printed solutions┬áto all employees.
Skills Creator chose to deliver an e-book with an intuitive user-interface and a search function that could be hosted on┬áRegion Hovedstaden’s intranet.
The e-book was designed so it looked and felt like a book (including page curl effects) to┬ádifferentiate it from other e-learning and┬á interactive solutions. However, this book had┬áreference hyperlinks,┬áa clickable index register, and a search function.
The solution divered the familiar ÔÇ£interfaceÔÇØ of a book that was easy for users to navigate. The search function and clickable index made the ÔÇ£bookÔÇØ easy to use for reference purposes and the page-oriented content ensured a sequential learning process for new Outlook users.
Most importantly, Skills Creator delivered┬áthe e-books┬áwithin the project’s┬ábudget!